Business Process Intelligence (BPI) is an area that is quickly gaining interest and importance in all industries alike.

But what is Business Process Intelligence?

BPI refers to the application of various measurement and analysis techniques in the area of business process management. BPI increases the quality of process execution through features such as analysis, prediction, monitoring, control, and optimization.

http://is.tm.tue.nl/bpi09/

Some early research papers:

http://www.hpl.hp.com/techreports/2002/HPL-2002-119.pdf

http://www.prism.uvsq.fr/~grig/These/ci.pdf

A practical explanation:

http://www.ebizq.net/blogs/nari/2008/09/business_process_intelligence.php

What is Business Process Analytics?

http://www.wfmc.org/business-process-analytics-format.html

What is XPDL?

http://www.wfmc.org/xpdl.html

Who’s using it?

http://www.wfmc.org/xpdl-implementations.html

Free BPM tools

http://bpmfundamentals.wordpress.com/2009/07/10/free-bpm-modeling-tools/